Return & Refund Policy
Any Goods you purchase can only be returned in accordance with Our Returns Policy.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the product's instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an order for the supply of any of the following Goods:
* The supply of Goods made to Your specifications or clearly personalized.
* The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
* The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
* The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
* The supply of digital content.
Subscription cancellations
You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees you already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.
If subscription goods arrive to you damaged, you may contact us about replacement. Simply email proof of damage to:
thesunflowerprojectllc@gmail.com